E-commerce & D2C
Share catalogs, confirm orders and recover carts from your Shopify or WooCommerce store.
- Cart recovery
- Broadcasts
- Order updates
BotMust AIIncluded in your plan
WhatsApp marketing software for growing teams
Create campaigns for your contact lists, automate replies with BotMust AI, and keep every conversation in a shared team inbox. Connect the WhatsApp Business Platform and manage customers in one workspace.
Plans in INR and USDYour whole team in one inboxAI that answers from your data
New lead from an adSaved to contacts automaticallyAI agent replied in 3sFrom your size guide
Order #1043 paidSynced to your Shopify store
One inbox for every channel your customers already use
WhatsApp- Instagram
Messenger
Telegram
SMS
Email
- Official WhatsApp Cloud APIOr start fast with a QR connection
- Made for teamsRoles, assignments and internal notes
- For teams across countriesINR in India, USD internationally
- Open REST APIWebhooks and developer docs included
The platform
Everything you need to sell and support on WhatsApp
Six tools that work together, so a campaign reply turns into a conversation, a deal and a repeat customer.
Broadcast campaigns
Send offers your customers actually open
Pick a list, choose an approved template and send now or schedule it for later. Delivery, reads and replies update as they happen.
- Personal by default. Names, order details and buttons in every message.
- Send on your schedule. Send now, schedule ahead or set up recurring campaigns.
- Clean lists. Opt-outs are handled automatically.
Cart recovery
Shopify
WooCommerceStart recovering carts
Win back abandoned carts on autopilot
Connect Shopify or WooCommerce and send a friendly WhatsApp reminder when a checkout is left behind, with the exact items and a link to finish paying.
- Right on time. Reminders use your approved template and timing.
- Store context in every chat. Orders and carts appear next to the conversation.
- See what came back. Track recovered carts and the revenue they brought in.
ShopifyWooCommerceAds & lead capture
Turn ad clicks into conversations
Prepare click-to-WhatsApp ads from your Meta ad account and bring Facebook lead forms into your contacts. Every lead lands in the inbox, ready for a reply.
- Ads that start chats. Set up click-to-WhatsApp ads and track their status.
- Leads in one place. Supported Facebook lead forms flow into your CRM.
- Reply in seconds. Answer from the team inbox or let an AI agent start.
Ad spend is paid to Meta directly.
Connect your ad accountSolutions
Built for businesses that run on conversations
Whatever you sell, your customers already message you. Here’s how teams like yours use Botmust.
Education & coaching
Answer admission questions instantly and keep students and parents updated on classes and fees.
- Lead follow-up
- AI answers
- Broadcasts
Real estate
Qualify enquiries from property ads, share brochures in the chat and book site visits.
- Ads to chat
- Bookings
- Deal pipeline
Clinics & wellness
Let patients book appointments in the chat and get answers to common questions at any hour.
- Bookings
- AI agents
- Team inbox
Agencies
Run several client workspaces from one login, each with its own team, channels and plan.
- Multiple workspaces
- Roles
- REST API
Local services
Send quotes, follow up on every lead and keep each customer conversation in a shared inbox.
- Team inbox
- CRM
- Saved replies
How it works
Live on WhatsApp in three steps
No developers needed. A guided setup takes you from connecting your number to sending your first message.
Connect your number
Link your WhatsApp Business number through the official Cloud API, or scan a QR code to start quickly. Add Instagram, Messenger and more whenever you like.
Bring contacts and templates
Import a CSV or move over from another WhatsApp tool. Create message templates and submit them to Meta for approval without leaving Botmust.
Launch, reply and automate
Send your first campaign, answer chats as a team and let AI agents and flows take care of the routine questions.
Integrations
Works with the tools you already use
Connect your store, CRM and calendar in a few clicks. BotMust AI is already included in your plan. Customer details and orders follow every conversation.
- Stores and CRMs. Shopify, WooCommerce, HubSpot, Salesforce, Zoho and Perfex.
- Meetings and sheets. Google Calendar, Google Sheets, Zoom and Teams.
- Build your own. REST API and webhooks for anything else.
- Shopify
- WooCommerce
HubSpot
Salesforce
Zoho CRM
Perfex CRM
Google Sheets
Google Calendar
Zoom
Microsoft Teams- BotMust AI
- MustX assistant
REST API & webhooks
Pricing
Simple plans that grow with your team
Messaging, ads, AI and customer management in one workspace. Pick the capacity your team needs today and move up as you grow.
India is billed in INR. All other countries are billed in USD. Choose the country on your billing address.
Know what you’re paying for
Need help choosing? Talk to us Botmust is your workspace subscription. BotMust AI is included within each plan’s monthly AI allowance. No separate AI key or subscription is needed. Meta ad spend, WhatsApp messaging fees and other connected service charges are separate. Connections may require provider approval.
Questions & answers
Questions, answered
Plans, WhatsApp costs, channels and setup. Here’s what teams usually ask before they start.
Still have a question?
Write to us and someone from our team will get back to you.
support@botmust.comHow much does Botmust cost?
Plans & billing
Starter is ₹1,999/month, Growth is ₹4,999/month and Business is ₹9,999/month. Annual plans are ₹19,990, ₹49,990 and ₹99,990 respectively — equivalent to paying for ten months. The pricing cards show the latest configured allowances.
Are WhatsApp messages and AI costs included?
Plans & billing
BotMust AI is included in every Botmust plan, within its monthly AI token allowance. No separate AI subscription or API key is needed. Official WhatsApp messaging is billed separately by Meta. Connected email, SMS and other services may have their own charges.
How do I get started?
Getting started
Create an account, complete your workspace setup and choose a plan. Connect a supported channel, invite your team and start managing conversations. If online checkout is unavailable, contact support@botmust.com to arrange plan activation.
Can I change my plan as my team grows?
Plans & billing
Yes. Compare your options in Settings → Billing & Subscription. When activation is managed by the Botmust team, contact support to arrange the change and confirm its effective date. Review the new plan’s limits before downgrading.
Which channels can I connect?
Channels & AI
Botmust supports official WhatsApp Cloud API, WhatsApp QR connections, Instagram, Facebook Messenger, Telegram, SMS and email. Website live chat is not currently available. Your plan limits the total number of connections. Some channels require a business account, provider setup or approval before they can be used.
Do I need my own AI provider account?
Channels & AI
No. Botmust provides BotMust AI with every plan, within your monthly AI allowance. We manage the AI connection; you do not need a provider account or API key. Add your business knowledge and configure your agent before enabling automated replies.
Can my team work together in the same inbox?
Getting started
Yes. Invite teammates, assign conversations and keep customer details alongside your messages. Starter includes 3 seats, Growth includes 10 and Business includes 25. Each person’s access also depends on their workspace role.
How do cancellation and renewal work?
Plans & billing
Check Settings → Billing & Subscription for your subscription controls and plan end date. If your plan was activated manually, contact support@botmust.com for renewal or cancellation assistance. Any refund request is handled under the applicable terms.
Can I bring my existing contacts?
Getting started
You can import contacts and organize them with lists and tags. Botmust also provides a migration flow for supported exports. Review your imported data and consent preferences before sending campaigns.
Ready to grow your business on WhatsApp?
Set up your workspace, connect your number and send your first campaign today. Our team can help you choose a plan.